From now on, Pay4Fun has the RA1000 badge on the Reclame Aqui service platform. The seal means excellence in service, which is a very important indicator of the quality of the company’s customer support.
To check Pay4Fun’s RA1000 badge, simply enter the company‘s profile on Reclame Aqui and access the General tab on the left side of the screen.
What are the criteria for acquiring the RA1000 badge?
Reputation is one of the most relevant requirements of Reclame Aqui. This is because it is the consumers themselves who analyze the companies and decide their score in this regard.
In this way, the greater the reputation on the platform, it means that the better was the consumer’s experience with the company when it came to solving a problem.
That’s why the seal is so relevant to Pay4Fun. The company received the RA1000 Badge for having an excellent resolution and customer satisfaction rating.
This means that Pay4Fun has a great range of success in its service, demonstrating its commitment to after-sales services to its consumers. All this increases the degree of confidence in our brand, products and services.
There are five criteria to follow to be entitled to the RA1000 Badge:
- Have a number of reviews equal to or greater than 50
- Response rate equal to or greater than 90%
- Solution Index equal to or greater than 90%
- Average Ratings (given by the consumer) equal to or greater than 7
- New Business Index (Would you do business again?) equal to or greater than 70%
Another very important detail: for a company to guarantee the RA1000 Badge, in addition to all the requirements related to indexes and evaluations, the Reclame Aqui team promotes an analysis to confirm that the company does not have any non-compliance, making it capable of becoming a company with RA1000.
Become a Pay4Fun partner or customer
Pay4Fun is the first financial transaction company, which operates in the entertainment market, to be authorized by the Central Bank of Brazil. The Pay4Fun solution can be integrated with the most diverse types of websites. Operations that partner have access to high-quality services.
The company is solid and recognized in the market, which brings state-of-the-art technology and security to financial resources. The Pay4Fun platform allows you to make deposits, payments and transfers in a practical, fast and secure way.
Pay4Fun’s great differential is the service provided to its partners and end customers. The company insists on providing excellent support, with highly trained employees and without robotic interactions.
